Recent user posts
New London office
We've just opened our new London office. It's at 456 Strand, London WC2 0DZ. Our telephone number remains the same - 020 8123 3700.… Read more
Analytics and insight
Analytics and Insight… Read more
Contact us
Contact us If you need any further information on any of our services, or you'd like to apply for a job, we'd love to hear from you. Either call us on 020 8123 3700 or use this form and we'll get back to you as soon as we can.… Read more
Investec High 5 goes live
We are proud to announce that the new microsite for Investec's High5 savings product has just gone live. Mezzo worked with HeathWallace to produce a very slick new customer journey for online application.… Read more
Our company
For opportunites to work in Mezzo, see our jobs section To keep up to date with Mezzo's work, see our news section… Read more
Customer journey
Customer journey What defines a great customer experience? Navigation that’s simple and logical? Copy and layout that’s easy to scan? An intuitive flow to the whole process? It’s all these things, and more. We’ll take you through requirements, information architecture and wireframes. Then we’ll test… Read more
Customer loyalty? No such thing
I saw this article by Don Frischmann in Advertising Age telling "marketers to do more to lock in customer loyalty", and it struck me that "loyal" customers are actually "LAZY" (or possibly just lacking a little motivation). Locking in loyalty is like putting handcuffs on… Read more
Google and the Tour de France
So much has been said about Google, that it hardly needs me to add my tuppence-ha’penny worth. But ask any expert in SEO and he/she will tell you that the optimum position in the sponsored link section is about 3rd. Why? Because the click through rates rapidly tail off below the top three. If you’ve… Read more
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